Quala
60% of trial users churn silently

Stop losing trial users to silent churn

Quala's smart feedback widget appears at exactly the right moment to capture why trial users might leave—before they do.

5-minute setup
No credit card
Instant insights
The Silent Churn Problem

Your trial funnel without Quala

60% of your trial users churn silently. You never know why they left or how to prevent it.

Flying BlindWith Quala
💔0 trial users lost silently

👥Trial Users

Silent users, no insight

Sarah Chen

DataFlow • Day 3

No feedback available

Marcus Rodriguez

GrowthHQ • Day 7

No feedback available

Alex Kim

TechStart • Day 12

No feedback available

📊Your Dashboard

Empty analytics, no context

💭

No data available

User behavior unknown

💭

No data available

User behavior unknown

💭

No data available

User behavior unknown

💔CHURN ALERT

Sarah Chen left on Day 3

No feedback • No context

💔CHURN ALERT

Marcus Rodriguez left on Day 7

No feedback • No context

💔CHURN ALERT

Alex Kim left on Day 12

No feedback • No context

40%
Trial conversion rate
0x
Faster time to value
8%
Users give actionable feedback

Experience the actual widget your trial users see

This is the real Quala widget—not a mockup. Try it yourself:

Your SaaS Dashboard
Quala appears based on user behavior patterns

Try the Interactive Demo

Click the button to experience exactly what your trial users would see. This is the actual widget, not a mockup.

Help us improve your trial experience

Step 1 of 3

Very PoorExcellent
Powered by Quala

What happens after someone submits feedback?

The magic that turns insights into action

1
⚡ Instant Dashboard Alert
"Trial user needs help with analytics setup - Day 5"

Within seconds, your dashboard shows exactly who needs help, what they're struggling with, and where they are in their trial journey.

2
🎯 Take Targeted Action
Send Help
Custom email guide
Trigger Tour
In-app walkthrough
Schedule Call
Personal demo

Choose your intervention: automated help sequences, in-app guidance, or personal outreach. All triggered by the specific feedback received.

3
🚀 Convert & Track Results
+87%
Conversion rate
2.3x
Faster activation

Watch as users who would have churned silently become successful conversions. Track the impact of each intervention in real-time.

The difference? Instead of losing users silently, you're having conversations that save trials.

"We went from 23% trial conversion to 41% in just 6 weeks." - SaaS Founder
87%
Higher trial conversion
Users who receive timely intervention are 87% more likely to convert
2.3x
Faster time to value
Smart guidance helps users find value in your product 2.3x faster
92%
Reduced silent churn
Catch and address issues before users silently abandon trials

Setup in under 5 minutes

No complex configuration. No lengthy onboarding. Smart triggers work automatically.

1

Install

One npm command

2

Initialize

Import and setup useQuala hook

3

Identify Users

Track trial users and their journey

4

Done!

Smart triggers activate automatically

Works with:
ReactVueAngularNext.jsVanilla JSAny SaaS
terminal
# 1. Install
npm install quala-widget
# 2. Initialize (in your app)
import { useQuala } from 'quala-widget'
const { identifyUser, triggerSmartFeedback } = useQuala()
# 3. Identify trial user
identifyUser({
userId: "user123",
email: "user@example.com",
trialStartDate: "2025-01-01"
});
# 4. Smart feedback triggers automatically
triggerSmartFeedback();
// Day 3: "How's your trial going?"
// Day 7: "Need help with anything?"
// Feature usage: Custom questions

Simple pricing that scales with you

Stop losing trial users today

Most popular

Basic Plan

$25/month

Perfect for growing SaaS companies

  • 500 responses per month
  • Smart trial triggers (Day 3, 7, 14, custom)
  • Real-time analytics dashboard
  • Trial-specific question templates
  • Instant alerts for at-risk users
  • Custom trigger conditions
  • Priority support
  • 14-day free trial
No credit card required
Coming Soon

Pro Plan

TBD/month

For scaling SaaS teams

  • Unlimited projects
  • Unlimited responses & sessions
  • Advanced event triggers
  • Custom milestone triggers
  • Advanced AI insights
  • A/B testing for surveys
  • Priority support
Get notified when available

Need custom features or enterprise pricing?

💰

100% Money-back guarantee

If you don't get actionable insights that help save trial users within 14 days, we'll refund every penny. No questions asked.

We're that confident Quala will transform how you understand your trial users.

Ready to stop losing trial users to silent churn?

Join SaaS founders who stopped guessing why trials fail and started optimizing with real insights.

5-minute setup • No credit card • 14-day trial